🌸 Welcome to Socutie’s dainty little world! 💕 To make sure every lovely item you receive stays as perfect as can be, we’ve prepared an oh-so-sweet and detailed warranty policy just for you. Let’s dive in, darling! 🎀

 

🌟 Products Eligible for Warranty

Our warranty applies within 7 days from the date you receive your order. The following cases are covered, cutie:

✨ Brand-new condition: Keep your item unused to enjoy the full warranty benefits!
🚚 Wrong item received: If the product isn’t what you ordered, don’t worry—we’ll fix it right away!
🧵 Manufacturer’s flaws: Little things like loose threads, faulty zippers, uneven stitching, or small material errors will be replaced immediately.
🎀 Free exchanges: Any faulty item reported within 7 days will be replaced completely free of charge. Just make sure it’s unused and kept in its original packaging. If the item is temporarily out of stock, we’ll ship it in the next production batch so you’ll always be satisfied!

 

⚠️ A Tiny Reminder

⏳ Warranty period: Free exchanges within 7 days after receiving your order.
❌ After 7 days: We won’t be able to support returns or exchanges anymore, so please check your item carefully upon arrival, darling!

 

🚫 Products Not Covered

Some damages from personal use won’t be included in the warranty, such as:

💔 Wear & tear: Scratches, fraying, or rips caused by long-term use.
🎀 Shape issues: Since our items are carefully structured with stiff lining, please avoid heavy pressure or folding them—keep their lovely form intact, sweetie! Treat them with love, just like we do.

 

💌 Special Support from Socutie

✨ Check carefully: Please inspect your item as soon as it arrives to ensure everything is perfect.
💕 Reach out anytime: If you need help or have any questions, don’t hesitate to contact Team Socutie at [support email] or [hotline number]. We’re always here 24/7 with a big, bright smile just for you!